Returns Policy
Shop with confidence. We offer a 30 day money back guarantee or exchange.
We offer a no quibble 30 day money back guarantee on all products [1]
You have up to 30 days to return your order to us from the date you received your order.
All jewellery must be UNWORN and returned in its original packaging (eg. clear seal bag, pouch and box, with any outer box or sleeve).
You can return your order by any Royal Mail or other courier.
When returning your order you may want to ensure it is insured against loss or damage by the carrier. Royal Mail Special Delivery covers jewellery lost by Royal Mail. Other Royal Mail and courier services generally exclude jewellery from compensation if damaged or lost.
You are required to pay the cost of returning your order.
Silvertime will refund your original purchase price and standard postage costs where a postage cost was charged. If you have chosen Special Delivery we will only refund the standard postage cost as charged on the website at the time of your order.
Processing your refund
Returns are usually processed within 48 hours of receipt of your return. Refunds usually take 2 working days after your return is processed to show on your credit/debit card balance. Refunds can only be made to the debit/credit card that ws used to make the original purchase.
A returns note, included in each order on reverse of delivery note/invoice, must be completed and returned with your order.
Exchange/alternative product:
You can request an alternative product on the returns note. We will refund or charge your card used for the original purchase with any price difference.
Returns must be addressed to:
Silvertime, Returns DepartmentWroxton Business Centre
Bragborough Farm
Welton Road, Braunston
Daventry
Northamptonshire NN11 7JG
Personalised products are excluded from our returns policy.
Please do not hesitate to contact us if you have any questions regarding our Returns Policy.
Personalised Jewellery Engraving
We offer a selection of jewellery which can be personalised for engraving. Simply click the 'Personalise' section and add your copy. Our personalised jewellery range includes heart jewellery, lockets and ID Bracelets. View the full range of our personalised silver jewellery.
Our Best Selling Jewellery in the last month
Strong quality solid sterling silver heavy pendant chain. Rounded curb chain ideal for heavier pendants. Massive choice of lengths up to 42 inches.
from £13.90
Solid sterling silver hallmarked curb chain 4.5mm width, superb quality high polished finish, fitted with a premium lobster class. This is one of our best selling silver curb chains.
from £26.40
This unusual design of silver chain is a square box design. A great alternative to the basic curb chain, these chains are of superior quality and fitted with quality square end caps and shackle clasp for extra durability. This Franco chain width is 3.70mm and available in lengths from 18 inch to 32 inch.
from £59.90
Solid sterling silver men's curb chain. A good medium weight chain with 6.5mm wide links. Available in large range of lengths from 18 inches (46cm) through to 30 inches (76cm)
from £49.90
Quality silver pendant chain. Rounded curb chain (as opposed to diamond cut curb chain) suitable for use with pendants. This is a premium quality solid sterling silver curb chain fitted with a larger than usual clasp measuring 6mm. Finished with a patented anti tarnish finish 1.75mm wide and 1.10mm depth.
from £5.70
Heavy men's solid sterling silver curb chain, 11.3mm wide curb links. Superb quality finish fitted with a quality durable lobster clasp. 97 grams - 137 grams which is 3 to 4.4 troy ounces depending on length chosen.
from £139.00
Solid sterling silver belcher chain necklace, medium gauge 5.10mm diameter, high quality British hallmarked, British made, this is our best selling and most popular silver belcher chain. Available in lengths of 18 inches through to 32 inches.
from £60.00
Sterling silver curb bracelet, currently available in: 8.5 inch (21.5cm) length - 22.4g and 9.25 inch (23.5cm) length - 23g. Fitted with a quality lobster clasp and highly polished finish.
from £34.90
The Byzantine link is available in a range of different forms from flattened to square. This design has a chunky masculine look with a large trigger clasp. Stunning flawless highly polished finish with weights up to 44 grams.
from £84.90
A beautiful highly polished silver chain, this stunning chain is great to wear on its own or for use with a pendant. The round braided link is very flexible and smooth, perfect for larger pendants. We offer this Spiga chain in two different widths, this one being the largest at 2.50mm diameter. 16 to 34 inch lengths available.
from £18.40
Sterling silver unisex belcher chain of a medium weight that would suit a man or woman, not too heavy but not too light. The link diamter is 3.90mm, we offer lengths from 16 to 32 inches (41 cm to 81 cm) , fitted with a premium quality lobster clasp.
from £23.40
4mm wide solid sterling silver diamond cut unisex rope chain. Available in lengths up to 30 inches (76cm), the diamond cut edges give extra sparkle and shine to this popular chain design. Rope chain is becoming much more popular and the diamond cut rope chain is the preferred choice.
from £43.00
Superior quality British made heavy solid sterling silver belcher chain fitted with a premium quality lobster clasp, 7.5mm diameter, weights 62 grams to 103 grams, available in lengths 18 inches to 30 inches / 46cm to 76cm.
from £114.00
Men's heavy solid sterling silver Byzantine chain, this Byzantine chain is handmade and finished to a superb quality. The chain is 9mm wide and features a large figure of eight clasp. Lengths from 18 to 30 inches available, weighs up to 158 grams.
from £189.00
Men's 9.2mm solid sterling silver curb bracelet, matching chain available, 7.50 inch (19cm) - 24 grams, 8.50 inch (22cm) - 28 grams, 9.50 inch (24cm) - 32 grams and 9.75 inch (25cm) - 35 grams. This is one of our most popular and best selling silver curb bracelets.
from £43.40
Solid sterling silver men'scurb chain. Available in a wide range of lengths from 18 inches (46cm) through to 30 inches (76cm). A nice quality weighty curb chain at a very competitive price.
from £72.00
Men's sterling silver flat link Byzantine chain 6.80mm x 3.12mm depth links. This hallmarked chain has a superb highly polished finish and is one of our most stunning Byzantine Chain's. Available from 18 to 32 inches, up to 81 grams.
from £119.00
Sterling silver leaf edged detailing wrapping around six oval pieces of genuine honey Baltic amber measuring 12mm x 8mm each. Available in standard 7.5" (19cm) and longer 9" (23cm
from £39.90
Franco chain is a contemporary square link design. 3mm width franco chain is suitable for men who are looking for a medium weight chain. The chain is finished with square end caps and premium quality shackle clasp.
from £39.90
Solid sterling silver unisex diamond cut rope chain. This stunning chain measures 3.3mm diameter and is available in lengths from 16 inches (41cm) to 30 inches (76cm)
from £27.90
