Returns Policy
Shop with confidence. We offer a 30 day money back guarantee or exchange.
We offer a no quibble 30 day money back guarantee on all products [1]
You have up to 30 days to return your order to us from the date you received your order.
All jewellery must be UNWORN and returned in its original packaging (eg. clear seal bag, pouch and box, with any outer box or sleeve).
You can return your order by any Royal Mail or other courier.
When returning your order you may want to ensure it is insured against loss or damage by the carrier. Royal Mail Special Delivery covers jewellery lost by Royal Mail. Other Royal Mail and courier services generally exclude jewellery from compensation if damaged or lost.
You are required to pay the cost of returning your order.
Silvertime will refund your original purchase price and standard postage costs where a postage cost was charged. If you have chosen Special Delivery we will only refund the standard postage cost as charged on the website at the time of your order.
Processing your refund
Returns are usually processed within 48 hours of receipt of your return. Refunds usually take 2 working days after your return is processed to show on your credit/debit card balance. Refunds can only be made to the debit/credit card that ws used to make the original purchase.
A returns note, included in each order on reverse of delivery note/invoice, must be completed and returned with your order.
Exchange/alternative product:
You can request an alternative product on the returns note. We will refund or charge your card used for the original purchase with any price difference.
Returns must be addressed to:
Silvertime, Returns DepartmentWroxton Business Centre
Bragborough Farm
Welton Road, Braunston
Daventry
Northamptonshire NN11 7JG
Personalised products are excluded from our returns policy.
Please do not hesitate to contact us if you have any questions regarding our Returns Policy.
Personalised Jewellery Engraving
We offer a selection of jewellery which can be personalised for engraving. Simply click the 'Personalise' section and add your copy. Our personalised jewellery range includes heart jewellery, lockets and ID Bracelets. View the full range of our personalised silver jewellery.
Our Best Selling Jewellery in the last month
Strong quality solid sterling silver heavy pendant chain. Rounded curb chain ideal for heavier pendants. Massive choice of lengths up to 42 inches.
from £14.90
Solid sterling silver hallmarked curb chain 4.5mm width, superb quality high polished finish, fitted with a premium lobster class. This is one of our best selling silver curb chains.
from £26.40
Solid sterling silver men's curb chain. A good medium weight chain with 6.5mm wide links. Available in large range of lengths from 18 inches (46cm) through to 30 inches (76cm)
from £49.90
Mirror finish highly polished curb chain, 9.2mm width which is medium to heavy gauge. Classic shaped flat diamond cut curb links, stunning quality. Available in lengths from 18 inches - 46cm through to 32 inches - 81cm weights from 62 to 108 grams depending on chosen length.
from £109.00
Highly polished solid sterling silver heart tag bracelet with t-bar fastening. One of our best sellers over the last 15 years. Personalise the heart to make the perfect gift.
from £44.90
Premium quality diamond cut solid sterling silver curb chain with a good depth of 1.90mm and a width of 5.10mm.
from £36.00
This unusual design of silver chain is a square box design. A great alternative to the basic curb chain, these chains are of superior quality and fitted with quality square end caps and shackle clasp for extra durability. This Franco chain width is 3.70mm and available in lengths from 18 inch to 32 inch.
from £59.90
Solid sterling silver men'scurb chain. Available in a wide range of lengths from 18 inches (46cm) through to 30 inches (76cm). A nice quality weighty curb chain at a very competitive price.
from £72.00
Silver box chain ideal for use with pendants, premium quality Italian chain with anti tarnish finish, 1.10mm width, available in lengths 16 inches through to 28 inches.
from £3.99
Quality silver pendant chain. Rounded curb chain (as opposed to diamond cut curb chain) suitable for use with pendants. This is a premium quality solid sterling silver curb chain fitted with a larger than usual clasp measuring 6mm. Finished with a patented anti tarnish finish 1.75mm wide and 1.10mm depth.
from £5.70
Square Byzantine link sterling silver chain, highly polished finish. Fine Italian craftsmanship creates this classic link design measuring 4mm in width. Lengths from 18 to 34 inches available. Weights are 45 to 84 grams depending on chosen length.
from £79.00
A beautiful highly polished silver chain, this stunning chain is great to wear on its own or for use with a pendant. The round braided link is very flexible and smooth, perfect for larger pendants. We offer this Spiga chain in two different widths, this one being the largest at 2.50mm diameter. 16 to 36 inch lengths available.
from £18.40
Italian made 4.5mm diameter silver Belcher hallmarked chain. Specially made for us with better quality components and durable lobster clasp. This is a superb premium quality chain of medium weight from 20 grams to 36 grams. Suitable for men and women.
from £35.90
Sterling silver unisex belcher chain of a medium weight that would suit a man or woman, not too heavy but not too light. The link diamter is 3.90mm, we offer lengths from 16 to 32 inches (41 cm to 81 cm) , fitted with a premium quality lobster clasp.
from £23.40
A beautiful highly polished silver chain ideal for use with a pendant. The round braided link is very flexible and smooth, perfect for pendants. We offer this Spiga chain in two different widths, this one being the smallest gauge at 1.80mm diameter, fitted with a quality lobster clasp.
from £10.40
Oxidised aka Gunmetal Diamond Cut Franco Style Men's Silver 3mm diameter chain. 20 - 28 inches and up to 34gm weight. Franco chain is a fluid four sided curb chain with diamond cutting to all edges. The chain is very tactile and feels like an open snake chain.
from £52.90
Franco chain is a contemporary square link design. 3mm width franco chain is suitable for men who are looking for a medium weight chain. The chain is finished with square end caps and premium quality shackle clasp.
from £39.90
4mm wide solid sterling silver diamond cut unisex rope chain. Available in lengths up to 30 inches (76cm), the diamond cut edges give extra sparkle and shine to this popular chain design. Rope chain is becoming much more popular and the diamond cut rope chain is the preferred choice.
from £43.00
Superior quality British made heavy solid sterling silver belcher chain fitted with a premium quality lobster clasp, 7.5mm diameter, weights 62 grams to 103 grams, available in lengths 18 inches to 30 inches / 46cm to 76cm.
from £118.00
Men's diamond cut sterling silver oval belcher chain.Available in lengths from 18 inches to 30 inches.
from £70.00
